Refund policy
At Brands Icon, customer satisfaction is our priority. If you are not fully satisfied with your purchase, you can request an exchange within 7 days of receiving your order, provided the following conditions are met:
-
Item must be unused, unworn, and in its original packaging with tags attached.
-
Proof of purchase (invoice or order confirmation) is required.
-
Exchanges are allowed for size changes, color changes, or manufacturing defects.
-
We do not offer cash refunds; exchanges or store credit will be provided.